Return Policy

Service Modifications

If you need to modify or cancel a scheduled consultation or service, please contact us as soon as possible. We will work with you to reschedule or adjust services according to your needs.

Modifications to service appointments should be requested at least 24 hours in advance when possible to allow for scheduling adjustments.

Material Returns

If you have purchased organizational materials or containers as part of our service and need to return unused items, please contact us within 14 days of purchase. Items must be in original, unused condition with all packaging intact.

We will process returns and issue refunds for eligible items. Return shipping costs may apply depending on the circumstances of the return.

Refund Policy

Refunds for services are considered on a case-by-case basis. If you are not satisfied with our service, please contact us to discuss your concerns. We are committed to addressing any issues and finding a satisfactory resolution.

Refunds for consultation fees may be available if services are cancelled before the consultation begins, subject to our cancellation policy.

Service Satisfaction

Our goal is to provide services that meet your expectations. If you have concerns about the organization system we've implemented, please contact us. We offer follow-up support and adjustments to ensure the system continues to work effectively for your needs.

Warranty and Support

We provide documentation and maintenance guidelines with every project. If you experience issues with the organizational system we've created, we offer support to address concerns and make necessary adjustments.

Materials provided as part of our service are selected for quality and durability. If you encounter defects in materials, please contact us for replacement or resolution.

Contact for Returns

To initiate a return, modification, or discuss refund options, please contact us:

Email: contactus@sereneglow.world
Phone: +1 (314) 462-2872
Address: 2 Nazareth Ln, St. Louis, MO 63129, United States

Policy Updates

We may update this Return Policy from time to time. The date of the most recent update is indicated at the top of this page. Continued use of our services after policy updates constitutes acceptance of the modified terms.